[{"title":"What is this? ","content":"

We wanted to show our appreciation to you with our exclusive rewards program. By creating an account, you'll earn points for activities on our site, like referrals and purchases. You can use them to earn discounts off purchases, so the more you collect the more you save.

"},{"title":"Who can join?","content":"

Anyone with an account is automatically enrolled.

"},{"title":"How do I earn points?","content":"

You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the *Earn Points* tab in the menu.

"},{"title":"How do I redeem my points?","content":"

Select the tab called *Redeem Points*. Here you'll see all the rewards we offer. If you have enough points, you can redeem them for a reward.

"},{"title":"Is there a limit to the number of points I can earn????","content":"

No. Go ahead and earn as many as you can.

"},{"title":"What do the 'approved', 'pending' and 'cancelled' statuses mean?","content":"

Approved: These points can be redeemed on rewards immediately.

Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals.

Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)

"},{"title":"I used my free shipping reward but it says \"not available to this address\", what happened?","content":"

The discount code will only work to a maximum amount set, if the shipping amount is more than the reward it will not let you proceed with the discount. For example if you are claiming 100 points for $10 off, ensure your shipping method is less than $10. If your shipping amount is $11 you need to use the next tier of rewards.

"}]

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